WILL THERE BE a Battery Replacement Policy?
What is Element Vape? A local online e-commerce store that allows you to choose from a large number of different herbal choices. The website describes their product as the “estrogenic nicotine alternative obtainable in liquid form.” So how exactly does it work? When you go to the website, you will see thousands of selections, which include fruity, floral, traditional, and exotic flavors.
As a person, you may want to know about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we strive to be an accommodating, helpful, and informative site for all our customers. In case you have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, choose the product you would like, and follow the prompts. For questions, or if you would like to place an order, please note that you may have to contact their support team. In addition to email, you can also utilize the telephone. Please note that our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in the event of server outages, so you may want to call during these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the initial thirty days without incurring any additional charges. In addition, if you want to cancel your account, you’ll greatly appreciate the shipping refund. Our website does not allow customers to leave a negative feedback after they have ordered through our website, and the same goes for placing an order through our phone number.
MAY I track my order? Yes, we do provide the tracking information for several orders. This consists of our shipping address submissions. Please be aware that we cannot accept returns on goods which have arrived to our door without our express prior approval.
Are there any other ways to earn reward points or cash back from my Element Vape purchase? Yes, as stated above, we can pay you to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you’re a loyal customer, we shall reward you with a lot more discounts, freebies or merchandise, or even cash. We are focused on offering our customer service professionals with training and education on our products, along with providing them with an extensive library of educational material, including videos and printed resources.
Is there an alternative solution to earn reward points or cash return? Yes, you should use your credit or debit card to get items from our website. After you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please note that you’ll not receive cash return or discount on the purchases of electronics items made making use of your credit card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, no matter your shipping address. We have been still working on adding additional reward options, such as gift cards and free shipping options, so check back soon.
Think about refunds and exchange policies? We’ve policies and procedures in place for returning items you may be unhappy with. Please note that upon delivery, standard shipping rates connect with all U.S. destinations. Also, because of online businesses Smok Novo employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as those requiring assembly.
Where can I contact the Customer Service department? Our phone number is readily available on our home page. In case you have any further questions, you might contact us whenever by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with this product or should you have questions about our services, you need to contact us at anytime.
Is there a warranty or guarantees? Our policy is to offer a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. Should you experience any harm or defect when using our products, you need to notify us right away to be able to obtain a proper replacement.